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Crown Motors has revised certain warranty terms for Lexus vehicles. The revised terms have become effective from 4 October 2022 and 22 April 2023.
According to the revised warranty terms, all car owners may carry out maintenance and repair services for your vehicle either through CML or a third party service provider.
In addition, we set out below a summarised comparison of the original and revised terms for your convenience. Please note that not all amendments made to warranty terms have been included below. Please review the complete revised warranty booklets applicable to your vehicle for full details.
| Original warranty terms | Revised/ additional warranty terms | |
| Owner's obligations |
The vehicle must be serviced by Crown Motors Ltd (CML) during the period of warranty, at least every 10,000 km or every 6 months, whichever is earlier, in order for the warranty to be valid. |
The vehicle must be serviced, at least every 10,000 km or every 6 months, whichever is earlier, during the warranty period. If damage is caused by failure to have the vehicle serviced, warranty claims for associated repairs may be rejected.
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| Accident damage rectification and repair work must be carried out by CML during the period of warranty in order for the warranty to be valid. |
We recommend that accident damage rectification and repair work be carried out by CML. If damage is caused by any third party service provider, warranty claims for associated repairs may be rejected.
No reimbursement will be made for repair, maintenance or other services provided by third parties.
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| What is not covered | n/a |
The cost of repair of damage caused by repair, maintenance or other works performed by third parties other than CML.
The cost of repair of damage caused by any failure of the owner to perform proper maintenance promptly and in accordance with service instructions and maintenance schedule, including the specified service intervals.
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| Keep your car in top condition with proper service | New car owners are entitled to 2 times FREE Maintenance Services upon presentation of this Warranty Card. These maintenance services shall be performed accordance to the items listed in the Maintenance Service Report – Free Service with labour charge waived, whereas the costs of engine oil, oil filters, windshield fluid, consumable parts, lubricants, waste disposal fee, fuel for road testing and necessary rectification job (if any) to be borne by the owner. |
New car owners are entitled to 2 times FREE Maintenance Services with CML upon presentation of this Warranty Card. These maintenance services shall be performed accordance to the items listed in the Maintenance Service Report – Free Service with labour charge waived, whereas the costs of engine oil, oil filters, windshield fluid, consumable parts, lubricants, waste disposal fee, fuel for road testing and necessary rectification job (if any) to be borne by the owner. No reimbursement will be made for repair, maintenance or other services provided by third parties.
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| Proper maintenance will ensure maximum performance, greater reliability, longer life and higher resale value for your Lexus. More importantly, having your Lexus being serviced by CML at least every 10,000 km or every 6 months (whichever comes first) will prevent the warranty from being voided. |
Proper maintenance will ensure maximum performance, greater reliability, longer life and higher resale value for your Lexus. More importantly, failure to properly maintain your Lexus in accordance with service instructions and maintenance schedules, including having your Lexus serviced at least every 10,000 km or every 6 months (whichever comes first), could lead to warranty claims for associated repairs being rejected.
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Revised warranty booklets
Warranty for New Lexus Vehicle (5-Year) Download
Warranty for New Lexus Vehicle (6-Year) Download
Warranty for New Lexus EV Vehicle (5-Year) Download